Tag Archives: Legitimate Email

Tip #21 So There’s No Fault: Default to No Automatic Downloads

Image: "Beautiful Polaroid Camera Sculpted in Lego," Wired. The original Polaroid Land Camera processed a photograph instantly, producing one paper copy only per image.

Image: “Beautiful Polaroid Camera Sculpted in Lego,” by Arvo. Wired. The original Polaroid Land Camera processed a photograph instantly, producing one paper copy only per image.

That cute picture attached to your email might be a virus in disguise. Many email clients, including Gmail and Outlook, are configured by default to block automatic picture downloads from the Internet. It’s best to keep the default settings because they can help you:

  • Avoid viewing potentially offensive material (when external content is linked to the message).
  • Keep malicious code from damaging the data on your computer.
  • Decide whether a particular image warrants the time and bandwidth required for downloading it, if you are on a low-bandwidth connection.

For more information read Block or unblock automatic picture downloads in email messages.

Tip #2 | Sharing Online with Friends, Cautiously

Ernie and Bert. 1969. IMDB Photo Gallery

Ernie and Bert. 1969.
IMDB Photo Gallery

by Merien Park, IT Communications Intern

Sharing with friends is part of what makes friendships work and why they are wonderful. But be careful when sharing online with friends, as well as relatives, acquaintances, and of course strangers!

When a friend or someone else you know sends you a file to download or a link to click on, be absolutely sure that person sent it. If the download or link doesn’t seem like something this person would send (would your friend send you a link for free tickets to a Yankees – Red Sox game if you’re known as a rabid Mets fan?). Check with the source before you click or download something. If you do follow through with the link or download and it seems suspicious, get of there fast. Contact IT Customer Care (718-817-3999 or HelpIT@fordham.edu) for help in identifying whether the link or download was malicious.

Needless to say, don’t open any files or click on something from people you don’t know or people you don’t know well. Also, an email can claim to come from someone you know, but that person’s email account might have been hacked. If the invitation to click or download looks suspicious, check with your source!

Fordham IT’s UISO also has a lot of information about online safe on their web pages.

Stay safe!

Legitimate Email: Important Tax Return Document Available For Fordham

Please be advised the below email is from a legitimate sender that does business with the University. No personal or account information was stolen or compromised.

—————————Begin———————
From: cservice@ecsi.net
To:
CC:
Subject: Important Tax Return Document Available For Fordham University
Date: Fri, 16 Jan 2015 13:00:23 -0500

Dear
Fordham University has partnered with Educational Computer Systems Inc. (ECSI) to provide you with your 2014 1098-T Tax Form. To access, view, and/or print your 2014 1098-T Tax Form, Please login tohttps://www.ecsi.net/myacct and enter the following Information:
School Code: BF
Account: Your Social Security Number or Student Id Number, no hyphens
Password:
If you have any general questions, please visit http://www.ecsi.net/taxinfo.html for information regarding your tax documents and to obtain contact information for ECSI. If you have any questions regarding the financial information on your 1098-T, please contact your school directly. If you experience trouble with your web login, please feel free to contact ECSI athttp://www.ecsi.net/bwr/contacts.html.
Neither your school nor ECSI can answer tax questions, you must contact your tax professional.
Thank you, Fordham University c/o ECSI’s Tax Season Staffcservice@ecsi.net ECSI: Service Never Rests 181 Montour Run Road | Coraopolis, PA 15108 http://www.ecsi.net/taxinfo.html

————————End—————————-

Legitimate Email: UnitedHealthcare Medical Insurance ID Cards

Please be advised the below message was sent in error from a legitimate
vendor. No personal or account information was stolen or compromised.

————Begin Message————–

From: Fordham benefits <benefits@fordham.edu>
Date: Thu, Dec 18, 2014 at 12:09 PM
Subject: UnitedHealthcare Medical Insurance ID Cards
To:

Dear
Colleagues,

As
you know, we are coming to the end of the transition period to our new health
care insurance provider. We would like to take this opportunity to thank you
all for your input, and for your patience with the process.

If
you have not received your ID card from UnitedHealthcare and need to get one
before the end of the year, a system has been set up to send out temporary UnitedHealthcare
ID cards by secure email. The email address is:

To
get your ID card emailed to you, you can send an email, from any email address,
to fordhamtempidcard@4mybenefits.com and include
the employee’s Fordham ID and name. A temporary ID card will be emailed only to
the employee who requested the card by the end of the business day. The
temporary ID card will be sent by secure email to the employee’s Fordham email
address
. For security reasons, you will need to create a password to open
the secure email.

This email will be monitored Monday
through Friday from 8:30 a.m. to 5 p.m., and will be closed on Thursday, December
25, 2014, Friday, December 26, 2014, and Thursday, January 1, 2015
.

You can also call the Member Services
line for UnitedHealthcare at (866) 633-2446 to order an ID card to be mailed to
your home
. When you
call UnitedHealthcare at the number above, ask for a representative and be
prepared to provide the employee’s Social Security Number for identification.

Beginning
on January 4, 2015, you can register on www.myuhc.com and find tools and information to
help you manage your benefits. The member ID card will also be available on www.myuhc.com beginning January 4, 2015. For added
convenience, you can also download the Health4Me mobile app, available for Apple and Android smartphones and tablets. The app
will help you find doctors and facilities, check the status of a claim, and
estimate the costs of common procedures. The app will also let you view your ID
card, which you can use at any doctor’s office or other provider.

Please
accept our sincere wishes for a joyous holiday season and a happy, healthy new
year.

Sincerely,

Donald
L. Perretti

Director
of Benefits

 —————-End Message—————

Legitimate Email: Group Flight Payment Recieved

Please be advised the below message was sent in error from a legitimate vendor. No personal or account information was stolen or compromised.

——————Begin Message———————

From: “StudentUniverse” <DealAlert@mydeals.studentuniverse.com>

Date: Nov 12, 2014 6:31 PM

Subject: Confirmation Email: Group Flight Payment Received

Hello User,

Thank you for submitting payment for the Fordham University – Rose Hill group flight.

Please note payments are only processed during weekday business hours. We will send you an additional confirmation email, or notify you if the payment was not successful, within 2 business days. The confirmation email will be sent to (Email) Please keep an eye out for the confirmation emails in your bulk or spam inbox!

Thanks again for booking your flight with StudentUniverse!

Travel Services
Email: travelservices@studentuniverse.com | Phone: +1 800 351 3279
130 Turner St, Ste 530, Waltham, MA 02453
To view our Privacy Policy, click here.
StudentUniverse, 130 Turner Street, Suite 530, Waltham, MA 02453

This email was sent to by StudentUniverse.

If you would like to unsubscribe, click here.

Flights | Hotels | Tours | Activities | Rail | Travel Services

Copyright © 1999-2014 StudentUniverse™. All rights reserved.

———————–End Message ———————————

Legitimate Email from Fidelity Investments

The following example is a legitimate email from Fidelity Investments for information regarding investment plans offered to Fordham employees. Please be assured that this is NOT a Phishing scam.


From: Your Benefits Center fidelity.com>


Date: Fri, Aug 16, 2013 at 2:25 PM
Subject: Important Plan Information
To: user@fordham.edu>

 
Fordham University Retirement Plan
Participant Disclosure Notice
You are receiving this email, which contains a link to your Participant Disclosure Notice, because you participate, or are eligible to participate, in the Plan referenced above. To help you better understand certain Plan features, the Plan administrator has directed Fidelity Investments®, one of the Plan’s providers, to collect information from the Plan’s investment providers, consolidate it, and deliver it to you.
The Notice contains details about your Plan’s investment options, restrictions, fees and expenses, in order to help you when making investment elections.
To access the Notice now, go here. From the home page, please enter the Password: XXXXX. If you would like a paper version of the Notice, free of charge, please contactFidelity at the phone number provided in Section 2 of the Notice.
Quick Links

Important Plan Information

Password: 52594

Privacy Policy   |    Terms of Use
The information in this e-mail is intended solely for the attention and use of the named addressee. This message or any part thereof must not be disclosed, copied, distributed, or retained by any person without authorization of the addressee.
Please do not respond to this e-mail. This mailbox is not monitored and you will not receive a response.
Your employer has provided Fidelity with this work-related email address and has arranged for you to receive this communication. Your employer may continue to send employment or benefit information to this address.
Fidelity Investments Institutional Operations Company, Inc., 82 Devonshire St., Boston, MA 02109
593557.5.0
© 2013 FMR LLC
All rights reserved.
Reference ID: 13815360386 

Legitimate Email from Postini


The following example is a legitimate email from Postini , Fordham Univeristy’s Message
Center. The message is a first time message for account setup for Postini’s Anti-Spam and
Anit-Virus service. Please be assured that this is NOT a Phishing scam.

Dear user@fordham.edu,

Fordham University has activated your virus and junk mail protection
services.

You should log in to your personal, password-protected
Fordham University Message Center as soon as possible.

Your login address is: user@fordham.edu
Your temporary password is: pigtail (You will be asked to create a new
password after first log in.)

To log in to your Fordham University Message Center, use the link:
http://login.postini.com/exec/login?email=user@fordham.edu

You may also modify your default settings or deavtivate any services.

Thank You! Fordham University

Legitimate Email from Enrollment Services


The following example is a legitimate email from Enrollment Services for connecting to
their Enrollment FAQ solution. Please be assured that this is NOT a Phishing scam.

Please do not reply to this e-mail. To update your question, click the
link below and update your question via your Web browser.An account has
been created for you with the following User ID and
password:
E-mail Address: your_email@fordham.edu
Password:
We encourage you to login to our support site and change your
password, by clicking the following link, or pasting it into your
browser:
http://fordham.custhelp.com/cgi-bin/fordham.cfg/php/enduser/acct_login.php

Legitimate Email from Fordham IT (AccessIT ID Password Expiration)

The following is a real message from Fordham IT informing you of a pending password
expiration of your AccessIT ID. The email will be sent to your Fordham e-mail address and
from the account: infosec@fordham.edu. The email will be addressed to your full name, First
and Last name as recorded in the University’s system of record. If you have any questions or concerns about this email’s legitimacy please feel free to contact
the University Help Desk at (718) 817-3999 or via email: helpdesk@fordham.edu.

To: your_e-mail_address@fordham.edu
From: infosec@fordham.edu
Subject: Your AccessIT ID Password Is Expiring
Dear Last Name, First Name:
You are receiving this message because your AccessIT ID password is
about to expire on XX/XX/20XX. Please go to the Fordham University
portal to initiate your password change. Once the password expires you
will be unable to log in. If your password does expire you can still reset
your password using the instructions below.
Password has not yet expired:
1. Manually type the following URL into a web browser:
portal.fordham.edu
2. Click the link "Manage Your AccessIT ID"
3. Log in to the Fordham Identity Manager with your current AccessIT ID
and password
4. Click "Change Password"
5. Enter a new password as instructed and click "Continue"
Password has already expired or you forgot your password:
1. Manually type the following URL into a web browser:
portal.fordham.edu
2. Click the link "Having problems logging in? Click here."
3. Click the link "3. Forgot your Password?"
4. Enter your AccessIT ID and click the Submit button
5. Enter the answers to your previously defined challenge questions and
select Login
6. Enter a new password as instructed and click "Change Password"
Should you feel you have received this message in error, please contact the
University Help Desk at 718-817-3999 or via e-mail to:
helpdesk@fordham.edu to assist you.
For more information about this password change requirement, please visit
the Fordham University IT Security Web Site: www.fordham.edu/itsecurity
Please note that whenever you change your password, the expiration period
is reset for another 90 days. This means that you must go through this
process within 90 days from each password reset.
Thank you,
Shannon Ortiz
Fordham University Information Security Office
Director of IT Security

**** This e-mail has been auto-generated. Please do not respond. ****

Recent Phishing & SPAM Messages

This is a broadcast message to the Fordham community regarding recent spam
email messages requesting personal information such as passwords.
Please do not respond to these types of messages. Please delete these
messages.
Fordham IT will never ask for usernames, passwords, SSNs, FIDNs, or any
other personally identifiable information (known as PII), via email.
We are in the process of developing a website to better inform the
community about electronic security awareness and to keep everyone
up-to-date on these types of phishing and or spam attacks. Additional
Information will be communicated in the next couple of weeks as we finalize
the web content.
If you are unsure about an email message’s validity – please forward it to
the University Helpdesk at helpdesk@fordham.edu
If you have any questions or concerns, please contact the University Help
Desk at (718) 817-3999 or via email to: helpdesk@fordham.edu
Fordham IT’s standing maintenance window is every Thursday and Friday from
5:00 AM thru 8:30 AM.
________________________________________________________________________
Katherine S Egan
Executive Director, Strategic Program Office
Fordham University Fordham IT
email: kegan@fordham.edu
http://www.fordham.edu/ITNews
_____________________________________