Alert: Zoom Phishing


For the full article, visit the Better Business Bureau.

The Better Business Bureau issued an alert that scammers are using Zoom branding and false Zoom domains to trick users and steal their credentials.

How the Scam Works

You receive an electronic message via text, email, or social media that includes the Zoom logo, some information pertaining to your Zoom account, and instructions to click the link in the message. Potential messages may say your account was suspended, you missed a meeting, or that you need to activate your account.

To date, scammers have registered over 2,000 Zoom-related domains that contain the word “Zoom”, in an attempt to make their messages appear legitimate.

Clicking any of the links in these messages will either download malware, or bring you to a login page that requires you to enter your credentials. Any credentials entered into these fake login pages will be stolen by the scammers.

Recommendations to Avoid Phishing Scams:

  • Never click on embedded links or open attachments from unsolicited communications.
  • Always verify the sender’s information. Zoom’s official domains are and The Fordham Zoom domain will appear as, and contains Fordham branding. If you see any other variations that are not from a familiar domain, then they may not be legitimate.
  • If you believe you have received a phishing email using Zoom branding, then please report the email by clicking the Cofense Reporter button, or by contacting IT Customer Care.
  • Detailed information regarding scams and other IT security topics are available on our IT Security website at: or from our blog at

If you have issues with Zoom or any general inquiries, please contact IT Customer Care at (718) 817-3999 or via email to:


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