A scam email has appeared today that is pretending to be from Netflix. MailGuard detected the new scam early this morning, and stopped the malicious emails from entering our client’s inboxes.
This scam email is relatively well designed. The scammers are using a template system to generate individualised messages with specific recipient data.
This works like a mail-merge; the body of the email is generic, but the sender field is designed to show the name of the intended victim, which personalises the scam making it more convincing.
In this case the scammer’s system has not worked as well as they hoped and in the example below – screen-captured by our operations team – you can see that the ‘recipient’ field in the email has not been merged successfully. Instead of the victim’s name, it shows the placeholder instead:
Aside from the error with the recipient name field, this email looks quite convincing. The message tells the intended victim that their Netflix billing information has been invalidated and urges them to update their details on the website. If the recipient clicks the link in the email they are taken to a fake Netflix page, that asks them to log in and then enter their personal information, including credit card details.
Of course, this website is completely bogus and is just a mechanism for the scammers to steal the victim’s identity and credit card information.
The fake Netflix site this scam is using is built on a compromised WordPress blog. Scammers can break into WordPress sites by making use of vulnerabilities in blog plugins and once in, they can make the website look enough like a real Netflix login page to trick their victims – as shown in the screenshot above.
With the detailed data the fake website form asks for: address; credit card details; driver’s license; mother’s maiden name; etc, the scammers could potentially execute an identity theft and gain access to the victim’s bank accounts as well as their credit cards.
Once the fake website has collected all the sensitive data the scammers want, the victim is shown a reassuring ‘reactivation’ screen.
If you receive an email from Netflix today, ‘Chill,’ but don’t click without thinking first. Scammers can make their fake emails and bogus websites look pretty convincing, so it’s always a good idea to check carefully that the email comes from the actual company domain and not a scammer.
Think Before You Click:
– Always hover your mouse over links within emails and check the domain they’re pointing to. If they look suspicious or unfamiliar don’t open them.
– Cybersecurity threats take many different forms from simple spyware downloads to sophisticated ransomware attacks. Your business can be exposed to a wide variety of different vectors: through peripherals; USB devices; networks; attachments; etc. Security best practice recommends a layered defence strategy to protect users against web threats and malware.