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    You are at:Home»Alerts»Legitimate Email from Fordham IT (AccessIT ID Password Expiration)
    Alerts

    Legitimate Email from Fordham IT (AccessIT ID Password Expiration)

    By Shannon OrtizOctober 21, 2008Updated:February 5, 20192 Mins Read
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    The following is a real message from Fordham IT informing you of a pending password
    expiration of your AccessIT ID. The email will be sent to your Fordham e-mail address and
    from the account: infosec@fordham.edu. The email will be addressed to your full name, First
    and Last name as recorded in the University’s system of record. If you have any questions or concerns about this email’s legitimacy please feel free to contact
    the University Help Desk at (718) 817-3999 or via email: helpdesk@fordham.edu.

    To: your_e-mail_address@fordham.edu
    From: infosec@fordham.edu
    Subject: Your AccessIT ID Password Is Expiring
    Dear Last Name, First Name:
    You are receiving this message because your AccessIT ID password is
    about to expire on XX/XX/20XX. Please go to the Fordham University
    portal to initiate your password change. Once the password expires you
    will be unable to log in. If your password does expire you can still reset
    your password using the instructions below.
    Password has not yet expired:
    1. Manually type the following URL into a web browser:
    portal.fordham.edu
    2. Click the link "Manage Your AccessIT ID"
    3. Log in to the Fordham Identity Manager with your current AccessIT ID
    and password
    4. Click "Change Password"
    5. Enter a new password as instructed and click "Continue"
    Password has already expired or you forgot your password:
    1. Manually type the following URL into a web browser:
    portal.fordham.edu
    2. Click the link "Having problems logging in? Click here."
    3. Click the link "3. Forgot your Password?"
    4. Enter your AccessIT ID and click the Submit button
    5. Enter the answers to your previously defined challenge questions and
    select Login
    6. Enter a new password as instructed and click "Change Password"
    Should you feel you have received this message in error, please contact the
    University Help Desk at 718-817-3999 or via e-mail to:
    helpdesk@fordham.edu to assist you.
    For more information about this password change requirement, please visit
    the Fordham University IT Security Web Site: www.fordham.edu/itsecurity
    Please note that whenever you change your password, the expiration period
    is reset for another 90 days. This means that you must go through this
    process within 90 days from each password reset.
    Thank you,
    Shannon Ortiz
    Fordham University Information Security Office
    Director of IT Security

    **** This e-mail has been auto-generated. Please do not respond. ****

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