Phishing Email ALERT: “RE: IT Support/Help-desk”


A screenshot of the phishing message.

Please be advised that a phishing email with the subject: “RE: IT Support/Help-desk” has been sent to some users. The body of the message reads:

Migration/Security Warning

Due to the constant Incident report, All Staff accounts are to Migrate to the newly improved OUTLOOK WEB PREMIUM for Faculty Staff and Members, Ensure you migrate immediately CLICKHERE to migrate and also click SELF-SERVICE and change your Password to complete Migration/Security process.

If you do not migrate your account in the next 48 hours you will loose access to your account totally, Kindly click on the above.
Migrate to access the below:

  • Access the new staff directory.
  • Access your pay slips and P60s
  • Update your ID photo
  • E-mail and Calendar Flexibility
  • Connect mobile number to e-mail for Voicemail

If you have received this phishing message, please do the following:

  • Do not respond to the message.
  • Do not provide any information such as username and password.
  • Do not open any attachments.
  • Delete the message.

If you did respond to the email, provided confidential information, or opened an attachment, please contact Fordham IT Customer Care ASAP at (718) 817-3999 for instructions on how to manually reset your password.

Please note: Fordham IT will NEVER ask you for your username and password or ask you to click any links to validate or verify your account or password. If you receive questionable or suspicious emails, contact IT Customer Care and allow the University Information Security Office (UISO) to validate the legitimacy of these emails.

Further information about phishing scams and other IT security topics are available on our IT Security website at: or from our blog at

If you have any questions or concerns, please contact IT Customer Care at (718) 817-3999 or via email to:


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