Phishing Email ALERT: “IT-Service Help Desk”

Please be advised that a phishing email with the subject: “IT-Service Help Desk” has been sent to some users. The body of the message reads:

mailbox password will expire in 2 days. to keep your e-mail password and details. CLICK-HERE to update immediately

If you believe you have received this phishing message, please do the following:

  • Do not respond to the message.
  • Do not provide any information such as username and password.
  • Do not open any attachments.
  • Delete the message.

If you did respond to the email, provided confidential information, or opened an attachment, please contact Fordham IT Customer Care ASAP at (718) 817-3999 for instructions on how to manually reset your password.

Please note: Fordham IT will NEVER ask you for your username and password or ask you to click any links to validate or verify your account or password. If you receive questionable or suspicious emails, contact IT Customer Care and allow the University Information Security Office (UISO) to validate the legitimacy of these emails.

Further information about phishing scams and other IT security topics are available on our IT Security website at: or from our blog at

If you have any questions or concerns, please contact IT Customer Care at (718) 817-3999 or via email to:

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