Phishing Email ALERT: “ITHelp Desk”


A screenshot of the message.

Please be advised that a phishing email with the subject: “ITHelp Desk” has been sent to some users. The body of the message reads:

Important information from Web Support Security Service.

You have 1 new important message pending Click Here to use the message retriever page to retrieve missing message.

Thank You.


Copyright @2017

Clicking the link brings users to a page where they are asked to enter personal information.

A screenshot of the phishing page.

If you believe you have received this phishing message, please do the following:

  • Do not respond to the message
  • Do not provide any information such as username and password
  • Do not open any attachments
  • If you did respond to the email, provided confidential information, or opened an attachment, please contact Fordham IT Customer Care ASAP at (718) 817-3999 for instructions on how to manually reset your password.
  • Delete the message

Please note: Fordham IT will NEVER ask you for your username and password or ask you to click any links to validate or verify your account or password. If you receive questionable or suspicious emails, contact IT Customer Care and allow the University Information Security Office (UISO) to validate the legitimacy of these emails.

Further information about phishing scams and other IT security topics are available on our IT Security website at: or from our blog at

If you have any questions or concerns, please contact IT Customer Care at (718) 817-3999 or via email to:


About Author

Comments are closed.