Users’ passwords to GoToMyPC accounts have been reset due to an attack on their service. GoToMyPC is a service used to gain remote access to computers.
Statement from GoToMyPC:
“Unfortunately, the GoToMyPC service has been targeted by a very sophisticated password attack. To protect you, the security team recommended that we reset all customer passwords immediately.
Effective immediately, you will be required to reset your GoToMyPC password before you can login again.
To reset your password please use your regular GoToMyPC login link.
Recommendations for a strong password
• Don’t use a word from the dictionary
• Select strong passwords that can’t easily be guessed with 8 or more characters
• Make it Complex – Randomly add capital letters, punctuation or symbols
• Substitute numbers for letters that look similar (for example, substitute “0” for “o” or “3” for “E”).
2-step Verification option
We encourage you to learn more about using the 2-step Verification option for GoToMyPC accounts.
The GoToMyPC Team is committed to protecting the security of our customers and our services. We apologize for any inconvenience this may have caused you.”
More information about the incident can be found at: http://status.gotomypc.com/incidents/s2k8h1xhzn4k
As a rule of thumb, never reuse passwords for any accounts. Attackers are aware of the potential for password reuse, and will try to leverage these username and password combinations to authenticate to a victim’s accounts.