Microsoft Compatibility Message

Users of the Microsoft Office Suite, prior to version 2007 (PC) or 2008 (MAC), may receive a compatibility message when trying to open files created in the latest version of Office.

You may receive a message stating that “The file was created by a newer version of Microsoft Office” and you will be given the opportunity to download a compatibility pack.

Please note that this is safe to do and you can comfortably follow the links and proceed with the download.

If you have already applied the compatibility pack, you may receive a message stating, “This document was created in a newer version of Microsoft Office. Do you want to convert it?”

Please note that you can safely click on “Convert”.

If you have any questions or concerns, please contact the University Help Desk at (718) 817-3999 or via email: helpdesk@fordham.edu

Comments are closed.